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Best CRM software provider in Mumbai
Teknovate CRM is leading CRM software Provider Company in dubai
Why CRM System is so important?
What is CRM software?
CRM stands for Customer Relationship Management. A CRM system gives anyone involved in sales, customer service, business development, marketing, or any other part of the business a better way to manage the external interactions and relationships that drive success. Teknovate CRM is a leading CRM system provider in Mumbai. As Mumbai is a metro city and there are many businesses that are growing day by day, and in this competition if you want grow your business you have to implement the latest technologies in your business like CRM software.
CRM software allows you to store customer and prospect contact information, identify sales opportunities, record service issues, all in one place and keep track of all your customer interactions. Information can be made available to anyone in your organization who needs it.
Transparency and easy access to data fosters collaboration and increases productivity. Anyone in your company can see how customers communicate, what they bought, when they last bought, what they paid for, and more. CRM solutions help businesses of all sizes drive business growth.
CRM solutions are especially beneficial for small businesses, especially those whose teams need to find ways to do more with less. CRM Guide for our company explains how and why SMBs should consider using his CRM software, as well as advice and how to get started.
Why CRM software is important?
Why CRM software is important?
A CRM system gives you a clear overview of your customers. See everything in one place. With a simple, customizable dashboard, you can see your customer's past history, order status, pending customer service issues, and more.
You can use CRM solutions to better understand upcoming sales and lead pipelines, making forecasting easier and more accurate. They have a clear view of every opportunity and prospect and have a clear path from inquiry to sale. Rather than using CRM as a sales and marketing tool, embedding CRM into your organization, from HR to customer service to supply chain management, can significantly improve productivity.
CRM systems have traditionally been used as a sales and marketing tool, but customer service teams see great benefits in using CRM systems. Today's customers can raise issues in one channel (such as Twitter) and then switch to email or phone for private resolution. With a CRM platform, you can manage requests across multiple channels without losing track and give sales, service, and marketing a unified view of your customers.
Feature Highlights of Teknovate CRM
Centralized Lead Management CRM
Teknovate CRM system (customer relationship management) is integrated with major lead generation platforms like Facebook/Insta Ads, B2B Portals, Websites etc. So Auto-create all leads, and auto-assign them to the concerned person, so they can manage all their leads from a single platform with ease.
Classify all leads into various stages as per your pre-sales process. Our customer relationship management software can help to track & convert each lead into sales with minimum effort.
Quotation, Orders, & Payment
Create a professional quotation in just a few clicks and send it. Convert a Quotation into a sales order in one click with sales CRM software marketing and further create an invoice also in one click from the sales order.
Like this, the Teknovate Sales CRM system will save lots of time and effort of your employees which they can invest in some productive work and improve sales with ease.
Marketing Automation
Save time and resources by automating daily repetitive tasks with our marketing automation, such as Automated Follow-ups of sales CRM lead & quotation by Email, SMS, and WhatsApp through Marketing Automation.
Create multiple customized & Unique templates for WhatsApp, E-Mail & SMS which will be auto-sent to the lead on each stage change of his leadership journey from lead creation to close.
Project & Task Management
- Project and Task Progress Tracking
- Project-wise Profit & Expense Tracking
- Task Priority & Scheduling
- Task Progress Tracking in Percentage
- Customer portal to track & communicate in his task
Helpdesk CRM
(After Sales Support)
- Create and manage the complaints of your clients Assign them to the concerned team and person.
- Track your field staff through GPS from mobile app.
- Track Service person & Team wise pending complaints and track their performance
- Increase service team performance through better clarity
- Dynamic Pipeline to classify tickets in different stages for better management
- Auto-generate tickets from incoming email, Website, etc.
CRM System Mobile Application
Now work from anywhere through the Teknovate mobile CRM application, your salesperson will never lose any follow-up, due to an on-time POP-UP Notification, and he can directly Call, Email, or WhatsApp the client in just one click, so it will increase the performance of your employee.
Users can easily create the quote and send it to the client in a few clicks, from the APP. you can also track your field salesperson by GPS. So it will make fun for your users and you get live reports of all your business operations with our CRM implementation.
Teknovate CRM can be used in multiple industries as below
All in one
A complete sales CRM software solution including Pre sales and Post sales service management for all businesses with powerful features to help you win more sales faster.
Easy to use
Gamified Experience, reduced learning curve, easy adoption, and productivity boost are just the starting point. Keep your sales up with our business CRM Software.
Customizable
Create custom layouts, use APIs to connect with the apps you are already using and with unlimited customization capabilities, do more with Teknovate sales CRM.