Centralized Ticket Management

In any business, Customer satisfaction is the main key to success, and it will the main parameter, which can create your brand value, due to which your customer will be committed to your brand for a lifetime.

Teknovate Helpdesk CRM is One stop solution, integrated with all the other departments of your business like marketing, sales, accounting, etc. so your salespeople can directly create the ticket for your client. It can also integrate to create a ticket from incoming mail as well as from your website.

For better Ticket management, You can classify these Tickets into various stages as per your ticket resolution process. The helpdesk ticketing system can help to track and resolve each ticket immediately with minimum effort.

Auto-Update Ticket Status by Automation

Teknovate Helpdesk Ticketing system CRM is empowered with an advance automation tool, through which you can update the live status of the complaints created by your customer by automatic E-mail, SMS & WhatsApp.

Auto Send ticket number on registration of complaint, name & number of the service person with our support ticketing systems. Also Send ticket resolution update on the closing of ticket.

Increase the trust of your customer in your service through transparency and also decrease the communication time so your service person can focus on the resolution of the issue rather than being involved in the updation of the current status of the ticket.

Improve Yourself by Powerful Analytic Reports
"Helpdesk department is the mirror of any business"

Teknovate Helpdesk CRM is the complete CRM Software where you do not just manage your after-sales services operations easily, But it will generate unlimited analytical reports of your after-sales management department.

This service desk platform will power you to get a 360-degree view of your complaint management team's performance and the product-wise complaints you receive so you can improve it with ease.

Live analytical reporting will also help you to take the right decision at the right time to resolve the root cause of the Problem to decrease the customer complaint ratio from your product or service with desk software.

Best service desk ticketing system will improve your product or service quality and ultimately decrease the complaints. it will become the key to your success in the business, as you can increase the satisfaction & trust of your clients by continuously improving yourself with the help of the best help desk software. If you are interested and want to try our software you can book our free helpdesk ticketing system demo.